Endpoint Central Review
March 12, 2026

Endpoint Central Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

We use Endpoint Central to manage roughly 500 computers. It allows for easy remote management and automated patch deployments. Some of our computers can only be updated during a short maintenance period, while some of our computers are located off-campus. Endpoint Central is able to handle both situations without any kind of trouble.

Pros

  • Patching
  • Remote Management
  • OS Deployment
  • Hardware and software inventories

Cons

  • I would like a more powerful Dynamic Groups feature, with more filters available.
  • More transparency on why immediate software deployments don't immediately deploy on certain computers.
  • Assigning devices in the MDM can sometimes be tricky due to inconsistent behavior across devices.
  • We're able to quickly resolve problems
  • We're able to prevent future problems
  • Our non-IT staff and faculty are more productive due to our faster ticket resolution times
I'm very satisfied with this product, but there's definitely room for improvement.

As I mentioned earlier, remote system management tools like the Task Manager could be greatly improved with new features, cleaner UI, and better optimization/responsiveness. Their remote Task Manager gives access to the Processes and Startup tabs of your standard Windows Task Manager, but it's missing useful tabs like Performance.

Sometimes software deployments do not begin right away. When inspecting the task you may notice that the status is empty, or the status reads "Waiting on [X task] before beginning deployment". Even if that other task is paused and never began, your new task still might take its time deploying. This behavior can make it frustrating to deploy software when you're trying to fix something urgent.
  • Ivanti LANDESK Service Desk (discontinued)
  • Astea
We replaced LANDESK with Endpoint Central. When comparing the two, Endpoint Central is the clear winner in every single category you can think of. LANDESK was incredibly tedious to use, and it was far less powerful than Endpoint Central. We are very happy with the wide array of features available in Endpoint Central.

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

ManageEngine Endpoint Central is very well suited to most kind of patches, updates, and software deployments. It's able to quickly recognize and update third-party software whenever a new security vulnerability is discovered, and it's able to do this for you automatically.

The remote connection and management features allow us to begin troubleshooting immediately once a user reports an issue, regardless of whether or not they're working on-campus or from home. A ticket that might have taken a few days to close out now takes no longer than a couple minutes.

If you use Mac, the remote connection feature requires the user to allow Endpoint Central through their system's Security/Privacy settings. This step can be difficult for your less tech-savvy users.

You can remotely and silently access a computer's task manager, registry, and command prompt, which is incredibly useful. This saves us a ton of time on having to contact the user and schedule a meeting. The only complaints I have about these management features are that the UI is a little bare bones, and it occasionally has minor problems with responsiveness.

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