Overall Satisfaction with Marchex
I hired Marchex for the operation of a third party to use and bring metrics for calls and texts received, thus seeking to improve the quality of service. We also guarantee how users write to us and what we can take advantage of in order to get involved and be accurate in missed opportunities.
- find and convert customers better
- Get data and perform better with conversations
- have conversational analysis to be consistent in delivery
- Lack of a feature with graphics
- Bad tool layout
- Difficulty communicating in other languages
- reduction of active employees
- better distribution of internal information
I believe that the way in which Marchex solutions are shown leaves you with a secure feeling that the service is accessible and easy to understand. This makes you choose it even among other platforms with more marketing disclosure. Undoubtedly, it is the service that makes you sure of the purchase.
Do you think Marchex delivers good value for the price?
Are you happy with Marchex's feature set?
Did Marchex live up to sales and marketing promises?
Did implementation of Marchex go as expected?
Would you buy Marchex again?
The Marchex platform is suitable for you to draw conclusions on how to approach your users. It also helps you with conversational improvements and data analysis. I recommend if you already have a large user base who buy your service and are always asking for explanations to hire Marchex for sure