Highly Satisfied
October 26, 2013

Highly Satisfied

Kyle Burt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Experiences

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

Pros

  • Ease of use for my team who sets up and creates the streaming platform
  • Seamless transfer of my company's branding onto products
  • Customer Support

Cons

  • Filtering out consumers who are over-tweeting or filling up the feed.
  • Increased audience engagement with social media
  • Increase audience participation in company events
  • Given our audience the feeling like they are involved with the company
Know what you want out of the product and what your objectives are before speaking to them. Chances are they have a tool to fill the need and it is easier to implement before the system is set up.

Using Khoros Marketing (Formerly Spredfast + Lithium)

They are the greatest value for the greatest cost. We have worked with them for almost three years (if not more) and the process is down pat. They do a great job of setting up new customers and keeping them involved.

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