Khoros - Because you live and die by the analytics.
October 26, 2013

Khoros - Because you live and die by the analytics.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Marketing (Formerly Spredfast + Lithium)

Pros

  • Amazing for analytics, tracking, and social media trends.
  • Good for listening to the social landscape of your brand.
  • Great for consolidating and monitoring all your social media profiles in one place.

Cons

  • Can be overwhelming for first time users.
  • Easy to get lost in "set-up" and customization of feeds.
  • Increased efficiency in social media management for brands.
How important are analytics, how many social media accounts do you own/manage? What are you willing to pay for a comprehensive tool? These questions are the most important when choosing Khoros, as the program can be pricey. If you are looking for a basic social media management tool, this is not the tool for you. If you are looking for a comprehensive social media platform, this is exactly what you need.

Using Khoros Marketing (Formerly Spredfast + Lithium)

There is no product like Khoros. Our company lives and dies by the analytics, and to date, we have not seen a more comprehensive analytics structure for any social media management tool. Khoros support is also fantastic, responding and resolving any and all questions, ideas, or complaints, usually in 24 hours.

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