MasterControl- great for multi site companies
Overall Satisfaction with MasterControl Quality Excellence
Our organization uses many modules within MasterControl. The documents and training modules allowed us to globally harmonize and share documents and training programs without the need to duplicate across multiple platforms. The FBS module allowed us to harmonize and align on the same template format across our sites, so these quality events look the same no matter which site completed the activity. The supplier and audit modules have allowed us to have a global audit team work together and minimize the need to conduct duplicate audits of shared suppliers.
Pros
- Consistent workflow
- Shared documents
- Status visibility
Cons
- Collaborate workflow cannot be removed
- Not force dual approvals on password changes
- Certain special characters cause features to not work
- Harmonization
- Streamlined processes
- Visibility to data
ComplianceWire is an excellent eLMS, but did not link to all other elements of an eQMS system. SmartSolve required too much customization which made validation very cumbersome. TrackWise did not have all of the elements of a fully integrated system and was very expensive.
Do you think MasterControl Quality Excellence delivers good value for the price?
Yes
Are you happy with MasterControl Quality Excellence's feature set?
Yes
Did MasterControl Quality Excellence live up to sales and marketing promises?
Yes
Did implementation of MasterControl Quality Excellence go as expected?
Yes
Would you buy MasterControl Quality Excellence again?
Yes


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