Mavenlink: A Masterful Tool for Project Management
Updated October 16, 2024
Mavenlink: A Masterful Tool for Project Management
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kantata PS Cloud
Kantata is used across our entire organization. We use it as a project management tool. We manage monthly, recurring marketing projects/services as well as one time, web development projects. Kantata helps us manage budgets and timelines in real-time. Kantata also provides insights into our bottom line and helps us project future needs to continue growing our business.
Pros
- Real-time view of budgets/burn rate
- Time entry is easy
- Integrates well with Google Drive
- Provides a central location for all project information
- Helps us to accurately forecast how long it takes to do things
- Custom Task Statuses
Cons
- Checklist items need to be checked off before a task can be marked complete
- The mobile version isn't good
- Integration with Trello
- Quick and Easy View of Project Burn Rates
- Easy Time Entry
- Templates for Cloning Projects
- Custom Task Statuses
- Easier to enter time into tasks/projects (estimate 5 hours/week used per Project Manager & 2 hours/week used for other staff clocking in and out prior to Kantata)
- Real time view of budgets/burn rates (estimate 2 hours/project of time used to see burn rates per project prior to Kantata)
- Better insights into estimating project costs (Having a real time view of budgets has helped us improve our estimations and see a better ROI on projects.)
- Quickly able to view the status of tasks for each project with customizable task statuses
While Trello is very visual, it doesn't have the same, robust abilities that Kantata has for time-tracking, burn rates, and timelines. My design and development teams love the visual aspects of Trello for QA and for Content Layout of website builds, but Trello lacks all the things that Kantata provides for managing a project from start to finish. Smartsheet is basically a glorified spreadsheet system and doesn't come close to comparing to Kantata. Asana is okay for managing issues/bugs but isn't as robust as Kantata. monday.com has a better UX and an awesome mobile app, but most of the other things I need are add-ons or require integrations. I really want our PS to do everything in one place, and Kantata delivers on that the most.
Do you think Kantata PS Cloud delivers good value for the price?
Yes
Are you happy with Kantata PS Cloud's feature set?
Yes
Did Kantata PS Cloud live up to sales and marketing promises?
Yes
Did implementation of Kantata PS Cloud go as expected?
Yes
Would you buy Kantata PS Cloud again?
Yes
Kantata PS Cloud Feature Ratings
Using Kantata PS Cloud
17 - The majority of our people are users (task do-ers). We also have Account Managers or Project Managers, a business development person, developers or technical staff, administration/operations, a finance person, and several of our leadership team using Kantata.
2 - To be honest, the main part of our internal support team are operations folks who help with our integration, adding/updating templates, and overseeing any changes to our account (needing new users, implementing new features, etc.)
- task management
- burn rates
- utilization
- project management/service delivery
- We've created customized reports to manage our company KPIs and implement profit sharing for our employees.
- We could utilize the Resource Management solution more than we currently do.
- We could utilize the GANTT view more than we currently do.
Evaluating Kantata PS Cloud and Competitors
Yes - We were using Gemini which was primarily used an issue tracker system, but we were trying to use it as a PS tool. However, all of our time was tracked in T-sheets and the two softwares did not communicate so I would manually have to calculate the burn rate of our projects. It was a nightmare. We wouldn't usually know if we were over budget until it was too late.
- Scalability
- Integration with Other Systems
- Ease of Use
We wanted something that was easy for our team to adopt and use that also integrated with our CRM platform and Google Drive. We also wanted something we could grow with and that would improve as we grew.
The only thing I would do differently is involve our "everyday" users into the evaluation process so they felt heard.
Kantata PS Cloud Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I don't think we purchased any kind of premium support features, but we do have the Insights add-on for reporting purposes so it might come with it. However, their out of the box support is fantastic. They even have a chat option for support which is very useful when you're in the middle of multiple things. Kantata support is always quick.
Yes - Yes, it was resolved quickly and efficiently.
I shared this in another question as part of this review, but Kantata (when it was just Mavenlink) created an integration for us when we first signed on. This integration repeats tasks for us in projects where we have recurring tasks to complete each month. The initial way the integration was done didn't work well after the first year or two so the support team and our CSR worked with me directly to get the issue resolved and completely revised how the integration works. There was also an instance where there was a bug with it and tasks weren't repeating for a couple of clients, and the support team was quick to get to the bottom of it and get it resolved. They were kind and efficient.
Using Kantata PS Cloud
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating templates
- Customizing Reports
- Creating Projects
- Updating tasks
- Resource allocation
- workflows
Yes, but I don't use it
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