Maze - good for short surveys and basic figma testing at scale
Overall Satisfaction with Maze
We use maze to test new designs, layout, UI, content and messaging as well as get feedback on general prototypes. We've not tested the in-app popups as we had an issue where we trialed them, and disabling them didn't work. This was over a year ago now and the support have always been super responsive, but we've not retried installing the in-app popup.
Pros
- Presenting a report
- Guides users on good figma file structure
- Creating short feedback surveys
Cons
- No tools to make video or audio review and faster
- Recently enabled forced video/audio as a requested feature, but can't set it to only some questions
- Setting paths through figma is annoying and gets wiped if you need to update the file
- moving questions about is a PITA if the survey is long
- made usability testing accessible as scale, reducing cost
- reduced time to test, increasing velocity
- yet another subscription to manage, too expensive to move from basic to middle tier
Do you think Maze delivers good value for the price?
Not sure
Are you happy with Maze's feature set?
Yes
Did Maze live up to sales and marketing promises?
Yes
Did implementation of Maze go as expected?
Yes
Would you buy Maze again?
Yes

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