Great tools for usability test. However, it is costly.
July 08, 2022

Great tools for usability test. However, it is costly.

D Hendrik Mulyana | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Maze User Testing

Maze User Testing is the best platform for qualitative user testing. My team has used the maze for a specific feature that we think we need to test.
The last UserTesting test that we did was for a comparison product display. Our goal is to get user insight into which design we think is better and easier for the user to display the product with the right design.

With our objective, we want to see the generated report and also feedback made easier and more organized. With Maze, they create reports quite well, and what we imagine.
  • able to create multi-path scenarios.
  • Available for free user account with limited scenario case
  • Support popular design tools that can be integrated with Maze User testing. such as Figma, sketch, XD, marvel app, and inVision.
  • Free users have limited features.
  • Quite expensive
  • There is no pricing option; they push users to pro member at $99/month.
  • Preview project before publish.
  • generate report quite well.
  • team collaboration.
  • You are able to validate your project or design with a maze User Testing. Maze User Testing is an all-in-one usability tool platform.
  • You are able to create a multi-scenario for a free option with limited features.
  • Pricing is quite expensive. if they have an option for less than $99/month. A freelancer or small company can consider using it.
A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a free option but Lookback doesn't have it, but Lookback has a cheaper option at $19/month than Maze.

Do you think Maze delivers good value for the price?


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If the money doesn't bother you, the Maze User Testing platform is a great tool for usability testing. You are able to create multiple paths or multiple scenarios. You are able to create poll options. They will also generate the report quite well and beautifully. Another cool feature of Maze User Testing is that it has a preview option before you publish the project, and you are able to invite your team and collaborate in Maze User Testing directly. In the project, you can work together. for you as a freelance designer or UX designer. Maze User Testing gives you a free option but will limit the features you can use.