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Best in Class Suite of Products
February 20, 2022

Best in Class Suite of Products

Sara Sayed | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Meltwater Media Intelligence Platform

I use Meltwater Media Intelligence to distribute press releases, to measure results, to create lists, and to locate journalists on various beats.
  • Maintain a current list of journalists
  • Press release distribution
  • Measuring results
  • Reports dashboards
  • Pricing
  • Sometimes additional charges
  • Aggressive salespeople
  • Improvement in distribution
  • Media monitoring
  • Targeting
  • Reporting
They were easy to reach. The agents were always knowledgeable. They were capable of solving issues quickly. They were competent and came up with good ideas for better performance. They were friendly and helpful.
I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.

Do you think Meltwater delivers good value for the price?

Yes

Are you happy with Meltwater's feature set?

Yes

Did Meltwater live up to sales and marketing promises?

Yes

Did implementation of Meltwater go as expected?

Yes

Would you buy Meltwater again?

Yes

It’s great for medium-sized to larger businesses that do a lot of press releases and news services like media monitoring. I would not recommend this for small businesses that do the occasional press release.