It's Microsoft...Need I Say More?
May 03, 2022

It's Microsoft...Need I Say More?

Kelly Turner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

Microsoft 365 is pretty critical for our organization. We use it for email communications (Outlook/Exchange), including secure/encrypted email, Word, Excel, Powerpoint, Teams, Azure Active Directory (with a hybrid connection to an on-premise AD/domain controller), and Security. We are a company of approximately 35 employees who currently work on a hybrid office/remote schedule.
  • Brand recognition (who hasn't heard of Microsoft?)
  • Word and Excel are the industry standard by far
  • Microsoft skills learned with one organization are very portable
  • Secure/Encrypted emails between two Microsoft 365 tenants are often problematic for us
  • I often wish they'd focus on fewer things and do them better than trying to be everything to everyone
  • Word has allowed us to create professional-looking marketing materials for external communications.
  • Excel has been foundational for us in data reporting, import/export, and manipulation.
I really don't know of anything that is a competitor for Microsoft 365 - that's both good and bad.

Do you think Microsoft 365 delivers good value for the price?


Are you happy with Microsoft 365's feature set?


Did Microsoft 365 live up to sales and marketing promises?


Did implementation of Microsoft 365 go as expected?


Would you buy Microsoft 365 again?


Word and Excel have always been Microsoft's strongest products, in my humble opinion. But if an organization needs just basic email communications, I'd probably point them elsewhere as the Outlook/Exchange setup is powerful but probably overkill.