Misleading and just wants your money, empty promises
February 07, 2022

Misleading and just wants your money, empty promises

Kevin Strong | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Advertising (formerly Bing Ads)

It was a horrible experience. I had 3 campaigns setup for a daily budget of $3 dollars per campaign. In ONE DAY they charge over $2,400 Dollars on my account. I got no real explanation for the charges, except they were associated with optimization. The optimization options CLEARLY stated it would not affect my daily budget. The person handling my complaint was unable to explain the sudden increase. Also, my budget threshold was set at $100.00. I had to dispute all charges with my credit card company. I will not use them again
  • Nothing, they get you to click on things that won't affect your budget only to find out it does from my experience.
  • Transparency and clearly explaining how your daily budget works.
  • Honesty
  • Transparency
Not a good experience I will you skippable ads on Youtube.

Do you think Microsoft Advertising delivers good value for the price?

No

Are you happy with Microsoft Advertising's feature set?

No

Did Microsoft Advertising live up to sales and marketing promises?

No

Did implementation of Microsoft Advertising go as expected?

No

Would you buy Microsoft Advertising again?

No

I feel it was a horrible experience. I had 3 campaigns setup for a daily budget of $3 dollars per campaign. In ONE DAY they charged over $2,400 Dollars on my account. I got no real explanation for the charges, except they were associated with optimization. The optimization options CLEARLY stated it would not affect my daily budget. The person handling my complaint was unable to explain the sudden increase. Also, my budget threshold was set at $100.00. I had to dispute all charges with my credit card company. I will not use them again.