Great identity management in the cloud!
Updated September 15, 2023

Great identity management in the cloud!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Microsoft Entra ID

We use Entra across our whole organisation. Furthermore, I implement and support Entra at other organisations too. Entra largely replaces local Active Directory for organisations that have moved to the cloud and reduced or completely got rid of their on-premises server infrastructure.
  • Identity management.
  • App registration.
  • Multi-factor authentication.
  • Directory synchronisation.
  • The UI could be more intuitive.
  • Pricing options could be clearer.
  • A few parts of the UI and platform are still in preview.
  • Identity management.
  • Multi-factor authentication policies.
  • API management.
  • Removes the need for expensive physical servers
  • Enables remote working
  • Facilitates systems integration
  • Provides a baseline of security for businesses
I manage organisations that are using hybrid cloud/on-prem directory services and organisations that have moved fully to the cloud. Most of the organisations I manage have fully migrated to the cloud though. Entra works fine out-of-the-box, however I like to ensure that the Microsoft-recommended security baseline is implemented, for basic security and protection. Some app registrations are usually required from the start in order to integrate third-party tools, where required (spam filtering, MFA, migration tools, etc.).
I use Entra ID to configure API access to third-party apps that I use in conjunction with Microsoft 365 services. Products such as third-party antispam, multi-factor authentication, migration tools, and marketing plug-ins.
Some of the services I have connected to Entra are Zendesk, Box, Salesforce, and Zoom.
End-user experience is enhanced by seamless sign-on to Microsoft services once the user is signed-into Windows with their Microsoft 365 account and their computer is joined to Entra ID. Password management for end-user workstations is easier and BitLocker key management is made simple. When Intune or MDM is in use, asset management and mobile device management is made available through Entra, making it easy to manage devices and user policies.
Entra ID is more intuitive than G-Suite mainly
because Windows Server users and admins will already find the UI and workflows familiar. API access and management is easier to access and work with. Documentation is more comprehensive too, in my experience. Entra ID also appears to have more functionality for enterprise-level

Do you think Microsoft Entra ID delivers good value for the price?


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Entra is particularly useful in scenarios where a company has removed their on-premises server infrastructure, or for new companies who will never have an on-premises server infrastructure but still want to be able to manage identity's users and roles. Entra is likely less useful to organisations who still manage their identities in a local Active Directory server.

Microsoft Entra ID Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
Not Rated
ID Risk Management
Not Rated