Business Central a whopper of an ERP that what you want how you want it
April 29, 2025

Business Central a whopper of an ERP that what you want how you want it

Chris Studebaker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Microsoft Dynamics 365 Business Central

I have been a technical architect for Microsoft Dynamics 365 Business Central for over 25 years. Currently the company I work for is Enavate which implements Microsoft Dynamics 365 Business Central. We specialize in GP to Business Central (BC) conversions, and certain industries such as wine production, sales, and distribution, (plant) nurseries, as well as a mix of other industries. We have been using F&O internally, but are not satisfied with the flexibility and extensibility, so will be implementing BC for our internal system, focusing on the Project granules.

Pros

  • Integration between GL, AR, AP, Inventory Mgmt, production, distribution, and project management
  • Ability to integrate seamlessly and low/no code with the Azure architecture (PowerApps, PowerAutomate, etc.)
  • Flexibility in extension points throughout the base code
  • Use of Visual Studio Code and other languages (javascript, css, html) for flexibility in data presentation in the client.

Cons

  • In distribution, tracking of container / truck dispatch management. Direct integration with LTL shipping providers and package management. This functionality requires ISV add-ons, so it is available but requires additional licensing
  • Better integration with PowerBI in as much as having better / easier implementation of data sources for reporting. Cube building is difficult and not easy to change over time. This may be a limitation of PowerBI rather than Business Central.
  • Service management / asset management. While the service module exists, it is not well integrated with the other modules.
  • Better flexibility in production for the additional implementation of process manufacturing rather than only discrete.
  • With customers moving to Microsoft Dynamics 365 Business Central, a reduction in the time spent making financial reports match AP, AR, and Inventory numbers is greatly reduced
  • More automations allow for employees to get more done in a shorter time period
  • The ability to have the system configurable and extensible allows for optimization of workflow specific to your business rather than conforming to a software's limitations.
The web client is very flexible on a per-user basis. Not only do you have user specific permissions in the system, but you can have personalization for each and every page / interface. This on top of the defaulting of information based on master record setups allows for quick data entry, as well as intuitive access to actions and reports. Search functionality is very flexible throughout the system.
Microsoft Dynamics 365 Business Central is more robust and extensible than NetSuite. NetSuite wins out on visual presentation and user based reporting flexibility. Microsoft Dynamics 365 Business Central wins out on integration and financial integration as well as power of reporting (process and modify data). NetSuite also has a stronger CRM module with emphasis on presales, something Business Central lacks / depends on Microsoft CRM. Microsoft GP is a dead product, it's last release was 2018. Business Central surpasses it in every way.

Do you think Microsoft Dynamics 365 Business Central delivers good value for the price?

Yes

Are you happy with Microsoft Dynamics 365 Business Central's feature set?

Yes

Did Microsoft Dynamics 365 Business Central live up to sales and marketing promises?

Yes

Did implementation of Microsoft Dynamics 365 Business Central go as expected?

Yes

Would you buy Microsoft Dynamics 365 Business Central again?

Yes

For a company this is up to 300 named users, it is a good option for a company that purchases and sells widgets, produces discrete goods, has multiple locations, and does business with countries other than your own. Employees can have the client in their native language. A company that is fully integrated (can see financial information, inventory, etc. real-time) and does not want to spend two weeks a month "closing" (again because of the integrated nature of BC). Add-ons are "add-ins" as they are seamless with the base application.

Microsoft Dynamics 365 Business Central Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Global Financial Support
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
10.0
Billing Management
10
Cash and Asset Management
10
Budgetary Control & Encumbrance Accounting
10
Period Close
10
10.0
Inventory tracking
10
Automatic reordering
10
Location management
10
9.8
Pricing
9
Order entry
10
Cost of goods sold
10
Order Orchestration
10
Payroll Management ()
Not Rated
8.0
Dashboards
7
Standard reports
7
Custom reports
10
10.0
API for custom integration
10
Plug-ins
10
10.0
Role-based user permissions
10
Single sign-on capability
10
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
7.0
Project Planning and Scheduling
7
Task Insight for Project Managers
7
Definable Resource Pools
7
6.5
Requisitions-to-Purchase Orders Integrated
10
Supplier Management
3
5.5
Risk Repository
5
Control Efficiency Assessments
6
9.0
Fulfillment Management
8
Warehouse Workforce Management
10
9.0
Production Process Design
10
Production Management
10
Configuration Management
5
Work Execution
10
Manufacturing Costs
10
6.7
Forecasting
4
Inventory Planning
9
Performance Monitoring
7
9.0
Proposal Management
8
Product Master Data Management
10

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