Microsoft Exchange: Don't rely on others to keep your mail flowing.
April 30, 2021

Microsoft Exchange: Don't rely on others to keep your mail flowing.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

Microsoft Exchange is used by our organization to host and manage our mailboxes as well as a lot of our customers. It is deployed across our whole organization as a hosted server set up in multiple data centers. It address the business problems of having full control over how our email is set up and managed. We don't have to rely on another company to keep everything online.
  • Managed by us
  • Reliable
  • Central location to host all client email
  • We are responsible for upkeep
  • If one thing goes down, it effects all of our customers
  • Up to us to configure and deploy
  • Control
  • Reliability
  • Ease of use
  • Allows us to troubleshoot any issues rather than waiting on a vendor
  • We have full access to set up our users whenever we need
  • Fully customizable and can fit many different client needs
  • Microsoft 365 (formerly Office 365)
Microsoft Exchange differs from Office 365 mostly by having a server of your own to host everything. 365 requires you to fully rely on Microsoft to keep their services up and running. Having our own Microsoft Exchange environment allows us to dive in to any potential issues we come across without having to get Microsoft involved.

Do you think Microsoft Exchange delivers good value for the price?


Are you happy with Microsoft Exchange's feature set?


Did Microsoft Exchange live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Exchange go as expected?


Would you buy Microsoft Exchange again?


Microsoft 365 (formerly Office 365)
Microsoft Exchange is well suited for larger organizations who would like to keep all of their email hosted in their own central location and have full control of how things are configured. Exchange would be less appropriate for smaller organizations who only need a few mailboxes. The cost and upkeep would be too high.

Microsoft Exchange Feature Ratings

Not Rated
Data Loss Protection
Threat Detection
End-to-End Encryption
Not Rated
Management Tools