Score 9 out of 10
Read Mark Metz's full review
Pros and Cons
- Setting up Mail Groups/Distribution Lists which allow for communications with large numbers of people without having to address email to each person individually.
- Setting up resource calendars for users to access and reserve. For instance tying a physical room to a mailbox calendar allows for very easy scheduling of that particular room resource. It helps with the timeframe of planning meeting locations and for easy reservation without having to coordinate with multiple people wanting to use the room resource. The same would apply to equipment resources.
- Exchange allows for the creation of shared mailboxes, which allow email to be funneled to a central mailbox that can be managed by multiple people and allow for one point of contact rather than multiple individual contacts. When dealing with outside contacts this is absolutely critical.
- It is an excellent tool for managing users' primary source of communication. Everything for message discovery to helping correct something as small as an incorrect Out of Office notice is possible via the Management Console. It's also a good source for PowerShell scripts since it provides you the ability to see the command and syntax in PowerShell of a task or function you perform within the tool.
- Permissions for users on other calendars (Specifically Delegates) could stand to be improved quite a bit. Permission via Delegation, Full-Access on account or things like Send-As should be more easily available within the Exchange management console rather than a combination of using the console and using PowerShell scripts.
- Mail discovery could also use an overhaul of its current process. While it does work, the limitations are difficult work around and sometimes it’s as though only have of the management done is via a GUI versus having to script a lot of the work needed.
- The online version for Exchange O365 could also use an overhaul of how it works. There are too many related components that would seem to go together that reside in completely different locations. And again the reliance of scripting can be troublesome for someone that is not an extremely experienced administrator.