Microsoft Exchange Reviews

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Score 8.6 out of 100

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Reviews (1-25 of 45)

Andrew Shannon | TrustRadius Reviewer
January 10, 2020

Exchange on Premise good for companys with 75+ employees

Score 8 out of 10
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Pros and Cons

  • Calendaring between organization members, scheduling meetings with other in-house team members is super easy and allows you see their available times easily.
  • Mobile device syncing, you can sync up an iPhone or android phone with your email account simply and always have your phone in sync with your desktop.
  • Laptop on the go access. The latest versions of exchange, 2007 and up, allow you to sync a laptop with your exchange server and it will stay in sync with your inbox no matter where in the world you go, with activesync built into exchange. No need to reconfigure your inbox when youre inside or outside your corp network.
  • Spam filtering and content rule creation. You can block unwanted emails right from the server with exchanges builtin spam filtering, or create your own rules right on the server to block unwanted non-spammers.
  • Scalability - it can be difficult to scale up your server when you need more hard drive room. Virtualizing your Exchange server can help a little with this.
  • Upgradeability across versions - it can be difficult to upgrade your Exchange server to the newest versions of Exchange, Mmicrosoft recommends you build a whole new server and migrate your mailboxes to the new server instead of doing an in-place upgrade of an existing server.
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Anonymous | TrustRadius Reviewer
January 14, 2020

Exchange continues to be the gold standard for on premises messaging.

Score 8 out of 10
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Pros and Cons

  • Public folders are still supported and allow for effective handling of incoming requests.
  • Department level calendars allow for excellent coordination of schedules.
  • Better integration with cloud based mail would be welcome.
  • Native deduplication for mail databases would be a useful feature.
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Mark Metz | TrustRadius Reviewer
October 18, 2019

An Administrator's General Guide to the Pros and Cons of Exchange.

Score 9 out of 10
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Verified User
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Pros and Cons

  • Setting up Mail Groups/Distribution Lists which allow for communications with large numbers of people without having to address email to each person individually.
  • Setting up resource calendars for users to access and reserve. For instance tying a physical room to a mailbox calendar allows for very easy scheduling of that particular room resource. It helps with the timeframe of planning meeting locations and for easy reservation without having to coordinate with multiple people wanting to use the room resource. The same would apply to equipment resources.
  • Exchange allows for the creation of shared mailboxes, which allow email to be funneled to a central mailbox that can be managed by multiple people and allow for one point of contact rather than multiple individual contacts. When dealing with outside contacts this is absolutely critical.
  • It is an excellent tool for managing users' primary source of communication. Everything for message discovery to helping correct something as small as an incorrect Out of Office notice is possible via the Management Console. It's also a good source for PowerShell scripts since it provides you the ability to see the command and syntax in PowerShell of a task or function you perform within the tool.
  • Permissions for users on other calendars (Specifically Delegates) could stand to be improved quite a bit. Permission via Delegation, Full-Access on account or things like Send-As should be more easily available within the Exchange management console rather than a combination of using the console and using PowerShell scripts.
  • Mail discovery could also use an overhaul of its current process. While it does work, the limitations are difficult work around and sometimes it’s as though only have of the management done is via a GUI versus having to script a lot of the work needed.
  • The online version for Exchange O365 could also use an overhaul of how it works. There are too many related components that would seem to go together that reside in completely different locations. And again the reliance of scripting can be troublesome for someone that is not an extremely experienced administrator.
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Zakarieya Abderoef | TrustRadius Reviewer
November 20, 2019

My Experience with MS Exchange Server

Score 9 out of 10
Vetted Review
Reseller
Review Source

Pros and Cons

  • MS Exchange is a very flexible and versatile collaboration tool. It's very easy to deploy and maintain once you have the necessary MS Exchange knowledge. Also there are many 3rd-party add-ons available which can enhance the capability of MS Exchange such as spam filters, antivirus software, etc.
  • Since MS Exchange is such a vital tool in most organizations, there are many ways to make MS Exchange highly available. A number of these HA options are based on standard Microsoft methodologies and may not necessarily result in additional costs for software.
  • MS Exchange is used by a large number of businesses and organizations around the world which simplifies integration with business partners.
  • MS Exchange Server does have its pitfalls. There are many times where users complain of losing emails or they cannot locate emails using the search function. Also, MS Exchange Server does not have the best out-of-the-box troubleshooting and mail tracing tools.
  • The MS Exchange platform is extremely vulnerable against possible threats and hacking. It is therefore important to increase the network security around the Exchange Server to limit attacks. Also, you will need to ensure that the system stays updated with the latest security patches and service packs. The extensive maintenance required for supporting MS Exchange Server needs to be taken into account. You may need an Exchange administrator to continuously monitor and support the system which may increase operational support costs.
Read Zakarieya Abderoef's full review
Jane Updegraff | TrustRadius Reviewer
October 22, 2019

MS Exchange is still the gold standard on-premise email server

Score 6 out of 10
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Pros and Cons

  • Exchange does a great job of delivering emails using all of the well-known mail protocols. It sends using SMTP like all other mail handlers and it receives mail using POP and IMAP. It's extremely reliable and it can be configured for adequate failover.
  • It's very good at managing email traffic on-premise, or inside the edge of a corporate network. If you want absolute control over your email and you want to keep all of it in-house and not in the cloud, Exchange is perfect for that.
  • Exchange is fast. It's processing speeds are impressive, and mail can be handled in enormous quantities, even by a very modest Exchange deployment of one or two servers.
  • Exchange can't handle spam filtering very well on its own, or rather, it can do spam filtering based on subscription services, but no one really publishes subscription services anymore, at least not for free. So you generally have to find a third-party tool to help filter spam before it gets to your Exchange server, and if you do not do that, your users will get a lot of spam unless your Exchange administrator is constantly tinkering with filtering.
  • Exchange servers are resource-needy in several areas, as one might expect. It requires sturdy, well-provisioned hardware (read that as a big server or really big server depending on how much mail you expect that it will handle) and it needs a very large bandwidth internet pipe because of the sheer quantity of in and out traffic. This is, of course, strongly dependent on the number of your email users and the types of emails they typically send. But in general, you will need a big internet circuit and bog server to handle email traffic.
  • Exchange is an on-premise solution that must be run on your own hardware. That involves large capital outlay. It's not always the right choice as a result.
Read Jane Updegraff's full review
Christopher Kaldenberg | TrustRadius Reviewer
June 26, 2019

Microsoft Exchange - "Best of the Best" Mail Server

Score 8 out of 10
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Pros and Cons

  • Microsoft Exchange offers the best integration with Active Directory.
  • Microsoft Exchange offers a great web management interface for administrators.
  • Microsoft Exchange web services provide key functionality on how we integrate emails into ACD workgroup queues for customer support purposes.
  • Microsoft Exchange could use more canned mail filtering tools to block spam.
  • Microsoft Exchange should include it's own quarantine solution.
  • Microsoft Exchange requires external recipients to become Exchange mail contacts before you can add those recipients to a distribution group.
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Matt Graf | TrustRadius Reviewer
June 26, 2019

Microsoft Exchange is a great storage solution.

Score 9 out of 10
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Pros and Cons

  • Storage solution for a wide range of file sizes and types
  • Provides easy and quick access to all our files
  • Easy to use for any employee, no matter their technical ability
  • Nothing comes to mind. It is easy to use and very solid.
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Curt Sminkey | TrustRadius Reviewer
June 26, 2019

Nothing else comes close to Microsoft Exchange

Score 9 out of 10
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Verified User
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Pros and Cons

  • It integrates very easily with Microsoft Outlook which many people are familiar with.
  • I found it was far and away better than other products for calendars - resource calendar, calendar delegates, syncing between client and server, etc.
  • Overall all easy to manage from an admin standpoint.
  • If you are familiar with Powershell, advanced reporting and admin functions are very easy.
  • Easy migration to move from OnPrem Exchange to Office 365.
  • Exchange is pretty much an industry standard at this point.
  • Large database sizes can be difficult to manage.
  • The internal spam filter is very basic. Larger organizations will want to use a separate product.
  • Maintenance/Licensing cost can be very expensive.
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Ian Hansen | TrustRadius Reviewer
June 26, 2019

Exchange is Powerful and Useful

Score 10 out of 10
Vetted Review
Reseller
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Pros and Cons

  • Rules and filters for sorting e-mail
  • Customization of e-mail formatting and views
  • Inviting multiple users to meet and reserving resource rooms for meetings
  • Installation requires extensive knowledge/certification
  • Hardening to make secure requires additional knowledge
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Mike Narumiya | TrustRadius Reviewer
June 26, 2019

Industry standard, what else is there to say?

Score 10 out of 10
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Pros and Cons

  • Calendar invites
  • Availability and access. E365 is a way to go.
  • Ease of use, familiarity by the market.
  • Integration available with many web sharing and security products.
  • The complexity of the rules can be overly complex with little explanation.
  • Migrating from Exchange server to E365 could be better. Rules and permissions don't translate well.
  • Better encryption options, and use.
Read Mike Narumiya's full review
Anonymous | TrustRadius Reviewer
November 06, 2019

MS Exchange on-prem. The real deal.

Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Seamless integration with MS Outlook, client for Windows and Mac, Mobile devices and Web access.
  • Incorporates calendar, email, contact list and tasks within the software. All information is kept in the mailbox database on the Exchange servers.
  • High availability. The clustering that MS uses for Exchange has come a long way. Their Database Availability Group technology keeps a copy of the database(s) on each host within the cluster. We have not experienced an outage since implementing Exchange 2010, over 6 years ago. We are now running Exchange 2016 without issues.
  • Some of our customers have asked for a feature called 'plus addressing'. This is widely used in the Linux/Gmail email systems but is not available on Exchange.
  • Inbox rules. The basics are there, however, there is some need for a more robust method of catching and sorting email. Some rule editors include a RegEx editor that would allow for this.
  • As of a few years ago, MS has been focusing more on their development efforts on their cloud solution and now so much on the on-premises application. Most feel that the new features do not make it to the on-prem application, forcing corporations to migrate to the cloud.
  • Anti-SPAM and AntiVirus. MS Exchange has never done a great job of keeping the bad email out of the system. This has opened up an opportunity for other companies to take advantage of selling an email firewall to catch a bad email before reaching Exchange.
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Anonymous | TrustRadius Reviewer
October 29, 2019

Long time Microsoft Exchange admin

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Is a prominent player in email service.
  • Stable product.
  • Easy to manage.
  • The Management tool could be more compatible with various web browsers. It acts a little quirky with various ones.
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Anonymous | TrustRadius Reviewer
July 03, 2019

Excellent email solution

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Very good notification
  • Email editing and sending
  • Email archiving
  • Contacts management
  • Planing and scheduler
  • Migration from one version to another is a bit complicated
  • Rules administration can be more easily to do
  • No other issues or problem was identified
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Anonymous | TrustRadius Reviewer
June 28, 2019

Organise email work with Microsoft Exchange and be productive.

Score 8 out of 10
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Verified User
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Pros and Cons

  • It can sync all emails, contacts and calendar very well.
  • Setting up accounts and configuring emails on this software is very easy.
  • It provides a mobile application also which helps users to access email while traveling.
  • Sometimes its email sorting happens with errors. Some of my important emails went to my Junk folder.
  • It is not well optimised with Mac OS. I had to uninstall it from my MacBook.
  • It doesn't work well with a slow internet connection.
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Anonymous | TrustRadius Reviewer
June 26, 2019

MS Exchange - It's Not Your Father's Email Server

Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Unified Communications with Cisco VOIP (replacing the Cisco voice mail component)
  • Integration with Microsoft Office (Outlook for email client)
  • Email Archiving - The archived email still appears in a mirrored folder structure within Outlook.
  • Outlook shows "presence" for users via Cisco Presence - if they are available, in a meeting, vacation, etc.
  • Some advanced functionality requires using PowerShell - Got used to it...
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Anonymous | TrustRadius Reviewer
June 26, 2019

Exchange your busted email system for Exchange - it's the best

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • E-Mail: The primary function of Exchange, I'd argue, and it does it well right out of the box. There are a thousand ways to customize the way e-mail works - mail flow, rules for types of connections, group or shared boxes - but even with a minimal, almost default setup, e-mail works perfectly.
  • Shared Resources: Shared calendars, public folders, and rooms are a few of the resources you can add to Exchange for tracking. We prefer shard mailboxes rather than public folders in most cases, but Exchange supports both, which gives it some versatility.
  • Active Directory Integration: If you run Active Directory, Exchange is very easy to manage. Automatic rules can be set up for new users, group emails can be managed within AD instead of logging into Exchange, &c. And it means only one password.
  • Mobile Access: Users can access their email on their phones or via the web, which is especially useful for employees who travel. But even internally, it means users don't need an additional application to use most of Exchange's feature (although Outlook is extremely useful, too).
  • No Management App: Microsoft decided to most administration of Exchange to a web portal instead of a separate application like older editions. This does allow an admin to log in from anywhere, but it's not as clean as a dedicated app. For example, if a browser update breaks compatibility, you have to wait for a fix, whereas a native app would just work regardless of browser functionality.
  • Less GUI/More Powershell: There are a handful of things you cannot manage in the management web portal. They require Powershell commands. Powershell is useful in many cases, but usually for advanced features, not regular, every day type things like running reports.
  • Cost: Exchange is not an inexpensive product, and with the licensing model, the more users you have, the more expensive it becomes.
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Feature Scorecard Summary

Anti-malware (22)
6.2
Cusomizability (25)
7.4
Data Loss Protection (21)
7.8
Threat Detection (23)
6.6
Sandboxing (13)
5.4
End-to-End Encryption (19)
6.5
Management Tools (26)
8.0

About Microsoft Exchange

Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).

Microsoft Exchange Integrations

NovaBACKUP, Turbonomic (formerly VMTurbo)

Microsoft Exchange Technical Details

Operating Systems: Unspecified
Mobile Application:No