Microsoft Exchange is number 1
August 12, 2025

Microsoft Exchange is number 1

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

Microsoft Exchange is still the primary communication method inside our organization for internal and external communications. It is email, calendar and does pretty much any other groupware task we would need. It is easy to use and integrate fantastically to the rest of the Microsoft suite of products. It addresses communication across all devices.

Pros

  • Email
  • Calendar
  • Task Management

Cons

  • UI
  • New Outlook need parity
  • Better Teams tie in
  • Good Value
  • To much reliance
  • Easy to use
Microsoft Exchange and Outlook are easy to use and mostly easy to configure. The ability to integrate it with many, many third party tools and applications without much technical expertise if extremely beneficial. Using it as an end user is easy as one is fully reliant on Outlook on the web, mobile, or Windows app.
Microsoft Exchange is the DeFacto groupware product. It handles mail and calendar so well that it is mostly unrivaled. While I used Zimbra at a previous employer, we ended up moving to Microsoft Exchange because of better Outlook use and the overall Microsoft Exchange product being better and more friendly. Microsoft Exchange is number 1.

Do you think Microsoft Exchange delivers good value for the price?

Yes

Are you happy with Microsoft Exchange's feature set?

Yes

Did Microsoft Exchange live up to sales and marketing promises?

Yes

Did implementation of Microsoft Exchange go as expected?

Yes

Would you buy Microsoft Exchange again?

Yes

Microsoft Exchange is well suited for external and internal email communications. Ideally, more for external communications. The experience has been very much satisfactory.

Microsoft Exchange as a unified communications platform could use much work, and while it has mostly been phased out for MS Teams today, it should fully point to Teams going forward.

Microsoft Exchange Feature Ratings

Secure Email Gateway
7.3
Anti-malware
8
Customizability
7
Data Loss Protection
7
Threat Detection
Not Rated
Sandboxing
Not Rated
End-to-End Encryption
Not Rated
Management Tools
Not Rated

Comments

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