Item: Microsoft Intune
Rating: 9
Author: Verified User

Overall Satisfaction with Microsoft Intune

Use Cases and Deployment Scope

We use Microsoft Intune to manage most of the laptops, and a portion of the mobile phones. Through Microsoft Intune we have control and a good overview of how compliant the devices are based on the policy that has been applied. The distribution of software also runs through Microsoft Intune, and receives regular updates.

Pros and Cons

Pros

Automated Device Provisioning
Compliance & Conditional Access Enforcement
Application Deployment & Management

Cons

Sometimes it takes a little longer for updates to be implemented properly.
Installation times vary. Sometimes it's very quick, and sometimes it takes longer.
Sometimes it is confusing which Microsoft licenses are required for certain functionalities

Return on Investment

Installation procedure is automatic which saves you a lot of time
You can quickly see how compliant all devices are, and take targeted action where necessary. This saves time
Many actions can be solved remotely, so users do not have to physically come to the office for a solution.

Usability

Microsoft Intune is a very complete package. There are many options that meet the wishes of the organization. The installation process is automated, which saves a lot of time. And when the device is finally fully installed, everything can be monitored well. Remotely, there are also many options to force certain settings on one or more devices. In terms of security, there are enough options to check and monitor the behavior of logging in and the status of the device.

Alternatives Considered

Ivanti Neurons for MDM, Google Endpoint Management and Citrix Endpoint Management

Microsoft Intune fits seamlessly with the other Microsoft products that are installed at our customers. Furthermore, Microsoft Intune has a lot of possibilities and can be used very flexibly. In terms of management, maintenance and rollout, it fits the wishes of our organization and those of our customers. Microsoft is also still working hard to improve the product and provides good support if there is a problem. There is also a large Microsoft community where you can go with questions.

Key Insights

Do you think Microsoft Intune delivers good value for the price?

Yes

Are you happy with Microsoft Intune's feature set?

Yes

Did Microsoft Intune live up to sales and marketing promises?

Yes

Did implementation of Microsoft Intune go as expected?

Yes

Would you buy Microsoft Intune again?

Yes

Other Software Used

HPE Aruba Ethernet Switches, Aruba Instant Wi-Fi Access Points, Google Chrome

Likelihood to Recommend

Once the Microsoft Intune environment is set up properly, I definitely recommend Microsoft Intune. Especially from the administrator perspective, you have many options to properly manage and monitor all managed devices. You can easily assign different policy rules specifically for certain users or departments. You can also properly control the rollout of software to the right devices or departments. In addition, you have quite a bit of influence to tighten security to the wishes of an organization so that you meet certain standards.

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Microsoft Intune

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