Frustrated by it
July 27, 2020
Frustrated by it
Score 1 out of 10
Vetted Review
Verified User
Software Version
Microsoft Office 365 (Cloud)
Overall Satisfaction with Microsoft Office 365
It is used across the whole company. The idea is to have access to data from various sources and equipment. The documents are also shared with customers through One Drive. It’s a much easier and more secure way to transmit information. These documents are usually of MS Word or Excel formats, a well as videos. Some of the latter may be too big to send by email.
- Price.
- It is unreliable - often slow or hangs.
- In both Excel and PowerPoint it often screws up the formatting when you download or use the desktop version from the cloud one. On Excel for example, dates are often reformatted or even changed.
- Getting help for any issues is almost impossible, or at least soul destroying.
- Constantly updating Word and Excel to make it even more counter-intuitive.
- Often the files are inaccessible through the system thinking that these are currently being used by someone else - even when I am the sole user.
- Often very slow response times - sometimes up to 8 minutes. This is not due to the native environment.
- It removes the obsolescence that previously existed in buying desktop installed software.
- It is universally used and easy to share data.
- Like much software these days, it doesn’t seem to have been designed with the user in mind.
Do you think Microsoft 365 delivers good value for the price?
Yes
Are you happy with Microsoft 365's feature set?
No
Did Microsoft 365 live up to sales and marketing promises?
No
Did implementation of Microsoft 365 go as expected?
Yes
Would you buy Microsoft 365 again?
Yes