Item: Microsoft Teams
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We used Microsoft Teams to communicate internally and externally with staff and students. We love the ease of use despite the learning curve necessary to feel completely comfortable with the software. Students and staff alike have taken to using this platform for both asynchronous instruction and live video instruction. We would recommend this platform for anyone seeking these tools.

Pros and Cons

Messaging
Video lessons
Group communications

Training
Management of 'expired' groups
Website support

Return on Investment

Increased speed of communication
Decreased time spent in emails
Increased participation of users

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Likelihood to Recommend

Teams is best suited for school settings but businesses may find the communication tools useful as well. We found Teams to be the most useful for us in the ability to group staff and students in ways that allowed us to communicate the needs to those groups specifically. Teams is not so great about things like surveys or other means of realtime feedback.

Microsoft Teams is a sure-fire go-to for educational customers

Overall Satisfaction with Microsoft Teams