A brilliant product that secures your mail with ease.
February 16, 2025

A brilliant product that secures your mail with ease.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Advanced Email Security

Used for all first-contact email management to scan for malware and hold suspicious emails for review. It also allows for granular customization with policies and rules with ease of use for various things, such as VIP impersonation detections and attachment blocks, and empowering users to review and release emails they believe to be safe. The support team at Mimecast is brilliant and always quick to help resolve any issues alongside assisting with new configuration setup.

Pros

  • The support team are quick to response and resolve any issues or queries.
  • There's a wide variety of built in policies that are easy to configure.
  • Scans all mail and blocks/holds malicious emails which may be phishing or malware.

Cons

  • Some areas within the settings could have more tips to explain the functionality of it.
  • Enhanced email security across the business.
  • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
  • The reporting side is practical, helps create a business case for the product, and shows its worth.
The product overall is easy to set up and use; there have been no problems on our end with configuring any policies and getting them to work as expected. All email management can be contained in a single console and is accessible for any required diagnosis. When we've had issues we're unsure about, the support team has always been very prompt and helpful in resolving and finding the cause.
The product is more straightforward with minimal knowledge; everything has a clear, concise layout and makes sense. There are help tips on all the definitions and policies, and the support team quickly responds if required.

Do you think Mimecast Advanced Email Security delivers good value for the price?

Yes

Are you happy with Mimecast Advanced Email Security's feature set?

Yes

Did Mimecast Advanced Email Security live up to sales and marketing promises?

Yes

Did implementation of Mimecast Advanced Email Security go as expected?

Yes

Would you buy Mimecast Advanced Email Security again?

Yes

On a day-to-day basis, withholding malicious emails for review, the console is easy to use and get familiar with. You are able to review held emails and view all the content to investigate further before releasing to a user, in lower risk emails the user is empowered to be able to release their own emails which in turn frees up admin time. Policies are easy to configure such as putting a forward on all emails to a certain address if required, there's a lot of customisation to be done!

Mimecast Advanced Email Security Feature Ratings

Anti-malware
8
Customizability
10
Threat Detection
9
Sandboxing
9
End-to-End Encryption
9
Management Tools
9

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