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The "Go-To" Studio Software
March 06, 2020

The "Go-To" Studio Software

Eric Pierra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MINDBODY

MINDBODY is easily the most powerful and comprehensive software available to help run your health and fitness company. Because it is complex, it takes time to set up and conquer the entire landscape of services it provides. With time, you can master this program then use complementary software depending on how sophisticated you want to be with your company. It is confusing to see so many complementary programs, but to the best of my knowledge, I believe MINDBODY keeps from duplicating every idea/program to not degrade the work that they do with the foundation of the work that they do well. This company is innovative and trailblazing ways and features that will enhance the client's experience at your gym/studio and easily the best feature is the ability to use a mobile device to run the software and create a pleasant experience for the user.
  • Taking payment
  • Scheduling classes
  • Organizing workshops
  • Taking different types of payments
  • Expertise in comparing complementary software
  • Easily connecting to customer service
  • Handling transactions
  • Organizing contacts
  • Not able to take contactless payments
There is some work that needs to be done here. It is hard to get through sometimes, and if you are using complementary software, they are not as knowledgeable as they should be about the software that they support. A company this size should be able to gain enough knowledge about the software that they have integrated to be able to talk intelligently about them when a problem arises.

Do you think MINDBODY delivers good value for the price?

Yes

Are you happy with MINDBODY's feature set?

Yes

Did MINDBODY live up to sales and marketing promises?

Yes

Did implementation of MINDBODY go as expected?

Yes

Would you buy MINDBODY again?

Yes

MINDBODY is mostly used in yoga studios, but more and more it is being adopted throughout the fitness industry. I recently heard they landed F45 group, which is a huge chain of fitness studios. MINDBODY can accommodate healthcare practitioners like Chiropractic and Acupuncture and is well suited for SOAP notes and billing for those professionals.