Business Community Focus
March 09, 2020

Business Community Focus

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with MINDBODY

MINDBODY is our primary booking system at our fitness studio; our whole business is based around its functionality.
MINDBODY helps us a lot with visibility to the general public, something that our boutique studio could not afford to budget for, along with running costs.
  • Public Visibility
  • Ease of Use
  • Help Desk Availability
  • Business Specific Work Around Options
  • Business Specific Reporting
  • Warning for System Upgrades that Affect Business Settings
  • We cannot function as a business without MINDBODY at this point
  • By encouraging community we have been exposed to more options
I have used various systems specifically created and developed for the fitness centers involved.
It's apples and oranges; these systems were developed around precisely what that company needed. So was superior for specifics.
However, the overall visibility amongst the industry had to be generated elsewhere.
Sometimes there is a bit of a wait. However, the help desk is always trying to help make things work.
Support as a community or affiliate is solid with MINDBODY.

Do you think MINDBODY delivers good value for the price?

Not sure

Are you happy with MINDBODY's feature set?


Did MINDBODY live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MINDBODY go as expected?

I wasn't involved with the implementation phase

Would you buy MINDBODY again?


I am continually finding workaround options when the system fails my specific needs; I would recommend this system to someone else that I know is savvy and can create their own workaround options.
I would also recommend MINDBODY to small businesses that need help with the industry visibility - MINDBODY does help and encourage community!