MindManager is great if you give it the time it needs!
February 11, 2021

MindManager is great if you give it the time it needs!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with MindManager

It was really important for us to have information shared across our multiple locations, each with multiple teams doing roughly the same processes across our company. Institutional knowledge alone was costing us lots of money to replace. MindManager helped us create processes for retaining and multiplying the information across our company.
  • Process Mapping
  • Knowledge Management
  • The workflow and process management functions of MindManager are the most valuable tools for us. MindManager does a remarkable job of creating clearly outlined institutional knowledge processes.
  • The mapping for planning and strategy is incredibly easy to use and the user interface made it easy to demonstrate and train it across our company.
  • The idea of putting things in the “parking lot” (important things we’d come back to) became a term we used around the office. “Let’s put that in the parking lot!” MindManager did a great job of making things visually appealing and easy to use.
  • Could be a little grilling at times to build everything. I would love to see some great integrations that would allow for some imports of some (simple) data.
  • The MindManager task (or “project”) management was very antiquated and needs to be improved.
  • Visually, the icons and graphics are a little tired and outdated.
  • We saved lots of time (after buildout)
  • We allowed others from various worksites to speak into the processes created
Many people are visually driven. So, allowing what would normally be text or buttons to be converted into visually appealing processes and structures is good. We had a few KPIs that were directly tied to labor efficiently. When we put the challenge to all locations to meet a specific goal, MindManager was the primary tool we used to make it happen.

Do you think MindManager delivers good value for the price?

Yes

Are you happy with MindManager's feature set?

Yes

Did MindManager live up to sales and marketing promises?

Yes

Did implementation of MindManager go as expected?

No

Would you buy MindManager again?

Yes

MindManager is great for organizations with lots of people that will be using the same information. If you have multiple locations or departments or people who do things in a variety of ways, MindManager would not be easy administratively. The ability for anyone down the chain to speak into the process inside of MindManager would be an additional great feature. User credentialing could also be easier.