MindTouch - An exiting new addition to our team!
October 23, 2017

MindTouch - An exiting new addition to our team!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

MindTouch Responsive

Overall Satisfaction with MindTouch

Very user friendly
Very responsive support and development team. I was provided with resources whenever needed and received a response within minutes of sending an email.
We just launched MindTouch and we are very excited to have this new resource! MindTouch will allow us to eventually move all of our product documentation online, allowing us to keep content fresh and improve the customer experience. We started with a new product initially and will soon be moving all of our product documentation to MindTouch. We are also looking into ways to further utilize this resource across all departments company wide.
  • Ease of Use, both from a user perspective as well as an editor
  • Ability re-skin the UI to reflect your own branding
  • Very responsive support team
  • We've only been using MindTouch for a month and haven't noted any major issues yet
  • We don't have this data yet as we just launched.
I honestly have only had interaction with MindTouch from a product documentation perspective. As Creative Director, I was responsible for rebranding the UI to match our company branding. We are in the antivirus and endpoint security sector, and so far this resource has proven to be an excellent resource. Currently we are using MindTouch for product documentation, but we intend to take full advantage and see where else it might prove useful.