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A great tool for working together in a socially distanced world
October 28, 2021

A great tool for working together in a socially distanced world

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used within our Product and Design departments. It helps us collaborate on ideas and understand processes in much detail. By using Miro, we're able to do the work that is done in the office but at the ease of the at-home office. Miro has been great as an archive of our past ideas also.
  • Provides ways to quickly include ideas onto the board.
  • Collaboration with other team members.
  • Access to a number of sticker components at the ease of a click.
  • Using components requires users to know what each icon means (or hover). Labels would help out a lot.
  • An overall search for all components would be helpful in finding specific items without needing to dig.
  • Would love to have sub-folders within project boards categories.
  • Improved productivity during ideation.
  • Increased team collaboration between departments.
Miro was very easy to get started with and implement into our team activities. With working remote, it felt natural as a solution for not having access to a physical whiteboard that everyone can write on.
Miro is like a blank slate that requires interaction with the product to understand what you can do. Icons without labels make for second-guessing where to find certain items (emojis vs icons). The focus on copy and paste makes it easy to use only if you are a copy and paste type person, which I am but I can see some frustration from people who are not. The guidance could be improved.
We use Miro for almost every collaboration activity. It lets us put ideas down and focus on those ideas rather than just discussing them in a loop.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

What Miro does really well is supporting the remote work experience. It allows for collaboration without forcing people to spend extra effort to even start working. A simple change of shared settings and a link can get people on the board instantly. Everything is saved on the cloud, which makes documenting and accessing the work done very easy. That being said, Miro needs to be supplemented with another communication tool (video/audio). It gets difficult when working on one device screen while flipping between a video call. While Miro is great in the remote experience, it misses the physical cues and natural feeling that an in-person whiteboarding session gives.