How Miro has improve my customer experience.
November 15, 2022
How Miro has improve my customer experience.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
Used for brainstorming and as an agile process with my customers, it is useful for them to collaborate with their ideas that can improve our projects, having a high-level picture about what is happening and what will happen during our implementation process. I use Miro to create the sprint planning plan and also the organizational chart and process.
Pros
- Collaboration tool.
- Can export and import info.
- Mobile app.
Cons
- Performance, sometimes takes long time to load when board has a lot of information
- Can be exported to other diagram platforms.
- An easy way to write down and diagram customer ideas.
- A professional way to work with customers.
I can collaborate not only with internal areas but also with external teams and outside customers.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Miro go as expected?
I wasn't involved with the implementation phase
Would you buy Miro again?
Yes
Miro has more templates.
Comments
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