Miro is my No1 tool
January 18, 2024

Miro is my No1 tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

All of our Customer Experience chapter uses Miro. From Service Designers, Product Designers, Researchers, User Experience Designers, Visual Designers and Content Designers, all use Miro for their Mission and project work and documentation, particularly collaborative work. I use it every day, it's my go-to project tool. I use it for everything I do from planning and documenting research to designing journey maps and wireframes. It's also invaluable for effective collaborative virtual meetings, which are pretty much all meetings these days

Pros

  • Collaborative virtual meetings
  • Journey maps
  • Wireflows

Cons

  • Wireframe library
  • AI assistance
  • Integration with Microsoft Teams meetings - e.g. visually recording what is happening
  • Better collaboration
  • Better project documentation
  • Single source of truth
We have employees located across the country and the world who need to participate in virtual meetings. Miro makes it much easier to plan, facilitate and document collaborative workshops and meetings

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is pretty much my everyday tool as an experience designer. It is well-suited for planning research, documenting research, documenting design decisions, creating visual artefacts like journey maps, wire-flows, wireframes, mind maps etc, and for conducting collaborative virtual meetings.

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