Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for process mapping. We often change processes to include new strategies that might lead to better business results. The templates Miro provides have been helpful for planning the details of these changes. I especially like the collaborative nature of Miro since often these process changes are interdepartmental and involve multiple collaborators

Pros and Cons

Pros

Easy collaboration
Helps get brainstorming started with templates
Easy to use interface
Nice looking interface and features that make the experience fun

Cons

The way you have to navigate around the board was not intuitive to me
Sometimes its hard to edit templates and modify the format

Return on Investment

Greater engagement of team members
Accountability tracking since you can see who is participating
Saves time by using templates

Collaboration

As mentioned in previous answers, I think this is one of the things I like the most about Miro. I have managed multiple teams that have all been completely remote and we've gotten good feedback that team members feel more like they're in office/collaborating with each other when we use Miro for one of our team building activities

Alternatives Considered

Lucid Visual Collaboration Suite

Lucid is not as easy to use and doesn't feel as engaging as Miro

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Likelihood to Recommend

Miro has been great for process mapping when we're looking to change our processes. It has also been helpful for creating new processes and building them from the ground-up. We have also used Miro to facilitate some team-building activities. The interactive nature of Miro has been great for bringing together a remote team.

As for scenarios where it's less appropriate, I would not finalize processes in Miro. It is more for planning, but the final product would move into a spreadsheet or other document

Comments

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Great Miro Experience