Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

As an all-remote IT organization we use Miro for drafting
architecture diagrams, workflows, visual agile sprint planning, triage
collaboration... pretty much everything!

I love the fact (thought
it's sometimes a problem) that Miro lets you collaborate in real time
and just keep... expanding your vision!

Pros and Cons

Pros

Multiple presenters working on the same visual
Sharing "frames" directly to content on a much bigger board
Built in shapes, vendor icons, templates, etc.

Cons

I don't always love uploading media - the copy out/paste in takes some getting used to
Scaling? sometimes you create something and it's either way smaller or way larger than what is in the same board
Organizing, combining, deleting, or consolidating boards and permissions

Return on Investment

Remote team productivity - an easy place to have persistent, long-running, and asynchronous collaboration
Project scoping and requirements gathering across teams - creates shared understanding from multiple points of view
Agile events, planning, and execution - a good way to do sprint planning, refinement, research spikes, etc.

Usability

Miro is effortlessly easy to get into, create big ideas, and visualize a situation. Miro's collection of tools in the side bar cover so many situations and needs that it is rare to need to go to another tool or resource. The interface is clean, finding what you need is easy, and sharing and inviting others to join your session is quick.

Tool Usage

I primarily use Miro for architecture and planning so the built-in icons and shapes really get used regularly. For Agile events and brainstorming I have definitely appreciated the templates and pre-built community provided boards.

Sharing and persistent collaboration are at the core of the value Miro provides, managing access and collaboration to "big ideas" is the best part.

Reduced Tool Overload

Miro primarily compliments our direct messaging and traditional office productivity suite (word documents, spreadsheets, slide decks) by providing a shared space with the freedom to create whatever is needed before being put into some other document form, agile work item, or software project.

Alternatives Considered

Azure DevOps Services, Atlassian Jira and Draw.Chat

Miro was a big hit with all the teams involved, it was easy to stand up and start using, easy to license, and easy to manage. Other tools offered stronger connections to tools in their product suite without the freedom and ease of use that Miro did.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Likelihood to Recommend

I use Miro regularly with my team to get a "big picture" contextual view of a technical problem, especially when it spans multiple teams in the organization. Then we can bring them in and help edit our perception of the situation until we reach a common understanding.

This is great! Most of the time - it's easy to get lost in the "mess" if you're unfamiliar, and sometimes leadership pushes back on the "anyone can do anything anywhere" nature of a big board full of ideas.

Comments

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Miro a great place to think together