Great features but, in my opinion, poor design
March 12, 2026
Great features but, in my opinion, poor design
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
I use Miro as a general whiteboard where I can draw flow charts, brainstorm with the team or document my thought process on various decisions I make about the product I'm working on, etc. We also use it as a mood board or inspiration board in our design process where the entire team can collaborate together at a single location.
Pros
- Organizing stuff on Miro boards is really easy due to how objects align and snap relative to the other object on the board. I can live without this feature not working well.
- AI integration has been working really well, sentence and grammar correction is excellent. I have been using this feature a lot, lately.
- Ability to download the board as PDF is an incredible feature as well and seems to work well. I often use it to take backup of my work.
- I LOVE that Miro has a native Mac app. I hate to work in browser so I always use the tool that comes in the form of native Mac apps. It's probably the biggest reason I use Miro. If it did not have native Mac app then I'd probably not it as much.
- Tagging team members and commenting works really well. Can't live without that feature.
Cons
- In my opinion, Miro is absolutely terrible in access management. I and my team ALWAYS face issue with access. It's not just how the feature work, the whole design of the feature is totally flawed and it's very frustrating when you give people access to the board but they still can't access it. The feature is very difficult to use and it doesn't work as expected. And many people in my team face this issue so they just use other tools such as FigJam or Apple Freeform which are much easier to use.
- In my experience, the general design of Miro is difficult to use. Navigation is all over the place, menus are at multiple places, there are floating tools all over the place. Most of the people on my team struggle with Miro when it comes to general usability. They can not find what they need easily. And often times, tool on the board come in the way of content.
- Miro automatically logs me out a lot which is frustrating. And then it has to open browser to be able log back in which is annoying. I'd love to stay logged in for several months unless I log out or I don't use the tool a long time.
- For me, it's very annoying that lately, Miro has been automatically opening the left side panel when a board is launched. Don't like that experience since it affects my focus and feels annoying.
- The productivity has increased due to increase in collaboration.
- The team is working more efficiently when it comes to collaboration and brainstorming.
AI powered grammar and sentence correction. Organizing information, auto analyzing information with AI. Collaboration using comments and tagging other people.
Not really, I personally prefer different tools for different purposes, for example I'd use Miro and a whit boarding tool not as a design tool or documentation tool or presentation tool. In my experience, any tool that has tried to do many things at once has always failed because it couldn't one thing well. I'd rather have it do one thing really well than doing multiple things in half baked manner.
Miro is more powerful than these tools, has some cool features but it's not as good the way it's designed. In my opinion, the general usability is where it suffers the most.
Do you think Miro delivers good value for the price?
Not sure
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
No
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
No
Comments
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