Monetate - We Love It!!!
Lisa Dahlke | TrustRadius Reviewer
September 23, 2015

Monetate - We Love It!!!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • LiveTarget
  • Merchandiser

Overall Satisfaction with Monetate

The main drivers of Monetate usage for our company is the team that is responsible for on site performance and user experience. This team is responsible for the administration of the tool as well as definition and creation of campaigns. Focus is on driving AOV, conversion, email signup, and personalized site experiences.
  • Ease of use resulting in quick and easy implementation. Team members have been able to quickly learn the tool and understand how to implement both easy and complex campaigns.
  • Wonderful support with rapid response to any questions or concerns. Questions are responded to quickly and updates on progress are given regularly.
  • Capabilities are endless. If you can think of it, Monetate will help you find a way to do it.
  • Based on their road map, Monetate is listening to their customers and continually moving forward.
  • The Merchandiser tool could be more flexible in the information it displays as well as in the data filters that can be applied. It is a solid tool but has room to offer more.
  • Increased employee efficiency
  • Ability to prove ROI
Sites with lower traffic will have a hard time getting actionable data from the tool unless you are willing to make decisions on a low confidence level. This isn't a reflection of Monetate but rather having enough traffic to meet statistical significance.