Overall Satisfaction with Moodle
Moodle is being used by the whole organization to deliver high quality courses to our partner institutions. We host Moodle on multiple highly available clustered environments designed to deliver smooth performance and 99.99% uptime. We use it primarily because it is an open source platform that can easily be customized and tailored to fit our business needs.
- Customization and library of add-ons. These allow you to tailor Moodle to fit your needs.
- Community. Moodle has a large community of active users and a wide range of resources for troubleshooting such as their JIRA issue tracker and forums.
- Ease of Use. Moodle is intuitive and easy to navigate. The course layout is easy to view and identify the various course resources.
- Chat Module. Moodle's built in chat module is poorly optimized and lacks common features.
- Optimization. Performance has been a longstanding issue with Moodle as the product has become more bloated.
- Architecture design. The core Moodle platform needs to be continually redefined to keep up with the competing platforms entering the marketplace.
- Moodle's ease of use has had a positive impact in our overall customer experience and feedback.
- Moodle's performance issues for administrative accounts has had a negative impact on efficiency. Page load times for administrative accounts are considerably slower.
- Moodle being an open source license has allowed our company to maintain a small footprint and keep costs low. This has allowed us to maintain profitability through startup and growth periods.
- Blackboard,Canvas
I have worked with Blackboard and Canvas and either product fills many of the same needs as Moodle. Blackboard and Canvas are more rigid products meaning they don't allow nearly as much customization or flexibility in hosting options. Blackboard offers hosted and self-hosting options but their self-hosted option comes preloaded on a virtual appliance. Moodle gives you choices when it comes to your web server and database technologies. Blackboard and Canvas are paid options, with Moodle being open source, you are always going to keep your costs lower.