Overall Satisfaction with NeonCRM
NeonCRM is our organization's core system for member management and collection of membership fees. It is extremely helpful, and integrates seamlessly with our website. We are very pleased to have made this decision.
- Merging duplicate records
- Processing credit cards
- Creation and management of ongoing reports
- Some features are pretty buried in menus - so it can be difficult to find them. It takes me multiple times of walking through the help videos to understand when I have questions.
- Huge positive ROI in that is has alleviated the need for hand-processing of membership transactions
- Huge positive ROI in that our reporting has been standardized
Much less expensive, but in some ways is even more robust.