Satisfied User - Surgical Society
SarahAnn S. Whitbeck | TrustRadius Reviewer
October 20, 2017

Satisfied User - Surgical Society

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Standard CRM

Overall Satisfaction with NeonCRM

NeonCRM is our organization's core system for member management and collection of membership fees. It is extremely helpful, and integrates seamlessly with our website. We are very pleased to have made this decision.
  • Merging duplicate records
  • Processing credit cards
  • Creation and management of ongoing reports
  • Some features are pretty buried in menus - so it can be difficult to find them. It takes me multiple times of walking through the help videos to understand when I have questions.
  • Huge positive ROI in that is has alleviated the need for hand-processing of membership transactions
  • Huge positive ROI in that our reporting has been standardized
Much less expensive, but in some ways is even more robust.
I get the impression this is more likely to be used for donation-based organizations rather than membership, such as ours, but it seems to work fine anyway, so I am satisfied.