Overall Satisfaction with NeonCRM
We use NeonCRM across the whole organization. We use it for donor management, event management and registration, email communication, volunteer tracking, surveys/forms, grant management and reporting.
- We appreciate having one software that serves multiple purposes and can get a full view of our constituents.
- Donations are easy and trackable.
- Reporting is easy and customizable.
- I'm not unhappy with any features. Typically, when I notice some missing functionality, there's a way around it and NeonCRM is constantly updating their system and listening to users.
- Saves time in researching donors/constituents by having all their history in one location.
Salesforce and Raisers Edge are extremely expensive to set up to be functional. These are great options for very large organizations - colleges and hospitals. For a smaller operation, NeonCRM meets many needs for a much more affordable price.