6+ years or use and I still like it
May 16, 2023

6+ years or use and I still like it

Irandis Ditrén | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Modules Used

  • Huddle - web conferencing app
  • N2P Remote

Overall Satisfaction with Net2Phone

We eliminated physical phones and implemented remote technologies to reduce the down times in operational duties. Making this decision helpes the company to increase our reliability and trust when natural disasters, abroad travelling, remote assistance, absentism not doesn't even hurt the operation. Glad to use Net2Phone for the last 6+ years and will definitely continu doing so.
  • High quality sound
  • Stable web application
  • Great support 24/7
  • User training for self adjustments on basic tasks
  • Onboarding
  • Clarification on functionality
  • Awesome reduction on local costs for telefony
  • Negative, not as many to even mention them
Price, availability when ordering it, start-up amount of users

Do you think Net2Phone delivers good value for the price?

Yes

Are you happy with Net2Phone's feature set?

Yes

Did Net2Phone live up to sales and marketing promises?

Yes

Did implementation of Net2Phone go as expected?

No

Would you buy Net2Phone again?

Yes

Net2phone was great solving all telephony needs abroad abd within united states covering office needs and call center.
not as good with mass calling (200+ calls at the same time are not doable) and definitely less appropriate with the sms service (text messaging for campaigns), and trying to utilize huddle like a zoom replacement

Net2Phone Feature Ratings