March 27, 2015


Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

NetSuite Mid-Market edition

Modules Used

  • AdvancedFinancials
  • Contract Renewals Module
  • Fixed Asset Module
  • ODBC
  • OneWorld (multi-country and multi-currency)
  • Recurring Billing
  • Revenue Recognition
  • E-Commerce

Overall Satisfaction with NetSuite

Our Finance organization is the primary user of NetSuite, however, we've integrated with many other software solutions used outside of Finance. The NetSuite API and ODBC have been great tools in helping us accomplish these integrations. NetSuite has helped us create a single multi-company/multi-currency based financial system.

  • Revenue Recognition - NetSuite has helped us to leave the spreadsheets behind
  • Customization/Configuration - NetSuite allows you to customize as needed.
  • Its biggest downfall is the governance limitations. The limits don't allow for efficient processing of large amounts of data. For example, my company needs to process approximately 1M rows of customer transactional data each month for a usage based software solution we offer. Processing the data in the NS environment took approximately two weeks. We decided to move the processing outside of NetSuite and now we are able to process the same data in less than 15 seconds.
  • The Recurring Billing module has not matured yet.
  • Increased employee efficiency, up to the minute executive dashboards and reporting.
From an IT perspective, the API, ODBC, and Single Sign On was most important.
NetSuite's governance and queue limitations, even within a private datacenter, severely limit the volume of data applications can process.

NetSuite ERP Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Standard reports
Custom reports
API for custom integration
Not Rated
Role-based user permissions
Single sign-on capability
Not Rated

Evaluating NetSuite and Competitors

Yes - Increase employee productivity.
  • Product Features
  • Product Usability
  • Product Reputation
  • Analyst Reports
Revenue Recognition module was important for Finance, Open API was the most important factor for IT.
I'd take the time to implement a proof of concept integration project. The governance and queue limitations of NetSuite as well as the benefits of a Premium datacenter were not clearly represented.