Item: NetSuite ERP
Rating: 8
Author: Verified User

Overall Satisfaction with NetSuite

Use Cases and Deployment Scope

We are using NetSuite for ERP and CRM functionality.

We chose NetSuite over SAP Business One and Microsoft Dynamics NAV due to the dashboard reporting and its ease of use in editing one and creating one. We are a start up company which I expect our revenues to hit $5 million in year one so to get the basic functionality with shortcuts for the standard AR/AP, GL we could get with the competition. We're a small company and didn't want to have a close to full time IT analyst with us so we invested in having the extra functionality with having a cloud solution.

Pros and Cons

Pros

Building dashboards
Ease of finding things with its search capabilities
Ease of use with its web interface

Cons

The OneWorld consolidation feature considering how much we paid for it doesn't handle multi-company, multi-currency very well in that it makes you do the inter company journal entries anyways instead of recording it through the modules.
I wish NetSuite had process costing as part of its manufacturing modules but it doesn't.

Return on Investment

Faster decision making based on business dashboards
Quick implementation
Easy to use for employee use

Alternatives Considered

We compared to Microsoft Dynamics NAV and SAP Business One and chose Netsuite for its ease of use and business dashboarding.

Likelihood to Recommend

NetSuite is more suited for a mid-market e-commerce, consulting services, or assembly build type of customer with fairly straight forward requirements both public and private companies.

NetSuite ERP Feature Ratings

NetSuite Reliability

Scalability

Adding users only requires a phone call and maybe a day later those users has access if done by the administrator.

Reliability and Availability

Our Netsuite implementation has never gone down since we implemented about a year ago. We've been given plenty of notice for any maintenance to be done on the network, typically at least 6 weeks in advance.

Comments

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KaReese Watkins, CMA
commented 9 years ago
Hello, Was interested in your comment about multicurrency/multicompany. "The OneWorld consolidation feature considering how much we paid for it doesn't handle multi-company, multi-currency very well in that it makes you do the inter company journal entries anyways instead of recording it through the modules." are you saying this doesn't work for you? When we demo'd the product it looked fully automated, just curious what we may have missed or if perhaps this has been fixed in the application.
- Review author
  commented 9 years ago
  Hi KaReese, What I meant at the time of the review was that the multi-company consolidation out if the box is not set to automatically eliminate entries, especially intercompany receivables and payables unless you set it up that way which wasn't explained to us by the 3rd party consulting company or they didn't know. I only recently found out via phone support for eliminating intercompany receivables and payables what the proper procedure was and the enhancements that have been suggested but not yet part of the of the "out of the box solution" I hope this answers your question. If not contact me at rwong@cfo2go.ca Thanks

NetSuite vs. SAP Business One and Dynamics NAV

Software Version

Modules Used