NetSuite Review
May 13, 2015

NetSuite Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • Commissions

Overall Satisfaction with NetSuite

NetSuite is used by the entire organization. Finance, sales, customer service and marketing all use it. It is a complete ERP system that helps us maintain multi-department data in one software.
  • Reporting.
  • Multi-function data access in one location.
  • Accounting.
  • New releases seem to always have some minor issues. Testing could be more thorough.
  • Report writing, while powerful, it could be easier for non-programmers to customize reports.
  • .Making accounting reporting query-able.
  • Improved customer service
  • Improved visibility for sales to customer and lead data and information
  • Improved inventory management
QuickBooks was a good system too but was not powerful enough for our needs. Also considered SAP but that was too cumbersome and required much less "user friendly."
If extra modules will be needed, be sure to get pricing upfront.

NetSuite ERP Feature Ratings

Accounts payable
9
Accounts receivable
9
Inventory tracking
7
Automatic reordering
Not Rated
Location management
7
Pricing
7
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
6
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
5
Standard reports
6
Custom reports
7
API for custom integration
6
Plug-ins
6
Role-based user permissions
9
Single sign-on capability
9
Not Rated