NetSuite is a modern ERP that will help you grow
February 17, 2017
NetSuite is a modern ERP that will help you grow
Score 9 out of 10
Vetted Review
Verified User
Software Version
NetSuite Mid-Market edition
Modules Used
- Demand Planning Module
- ODBC
- Work Orders and Assemblies
- Retail Anywhere Module
Overall Satisfaction with NetSuite
Our entire organization uses NetSuite. It is our system of record for accounting purposes, our order management system, our hub for fulfillment, our CRM-SFA system for our direct sales staff, and the place where we create, edit, and control the products we sell. It addresses many business problems; without it, we would have a hard time running our business.
- Web-based, cloud ERP - can access from anywhere
- Relatively simple customization ecosystem allows a high amount of flexibility with the product - it can be changed to do almost anything you want
- Role- and permissions-based user management makes it easy to fine-tune roles for users in your organization.
- Documentation is there, but lacking especially in development areas.
- While releases are done twice annually, there are many small bugs in the system that don't get fixed for years.
- Their mobile apps for iPhone/Android are very poor and limiting.
- We have been able to automate many processes such as processing sales orders, creating invoice / fulfillment records, and sending emails.
- Needing to add certain modules throughout time based on features we had hoped were stock available (like demand planning) has resulted in needing to spend more money.