Dud for Distribution
October 18, 2023

Dud for Distribution

Sarina Malloy | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • AdvancedFinancials
  • Advanced Inventory
  • Demand Planning Module
  • OneWorld (multi-country and multi-currency)

Overall Satisfaction with NetSuite ERP

It currently is not functional with our business model of buying and reselling in multiple UOM with minimum PO value and minimum PO value for Prepaid Freight. We have had multiple customizations that do not talk together.
  • Customized internal transfers
  • Does not take into account Planned Order value
  • Does not take into account conditions before placing PO
  • Is not friendly for distribution
  • Negative ROI as we have been paying and operating our legacy system while paying and trying to get NetSuite operational.

Do you think NetSuite ERP delivers good value for the price?

No

Are you happy with NetSuite ERP's feature set?

No

Did NetSuite ERP live up to sales and marketing promises?

No

Did implementation of NetSuite ERP go as expected?

No

Would you buy NetSuite ERP again?

No

We cannot operate as of yet with the current ERP.
Support through account manager Nuage has made numerous suggestions to customize however we continue to hit roadblocks. The way it was presented out of the box did not work for us.
We have been going through an 18 month implementation due to the ERP not suitable for Distribution and required excessive customization.