NetSuite ERP Review
October 19, 2023

NetSuite ERP Review

Janine Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • Fixed Asset Module
  • ODBC
  • OneWorld (multi-country and multi-currency)
  • Revenue Recognition
  • SuiteCloud

Overall Satisfaction with NetSuite ERP

We mainly use NetSuite EPR for financial reporting, accounts payable, accounts receivable, fixed assets, financials, billing, commissions. It provides accurate reporting, billing and payables. We have built several customizations for automating commissions, billing and overpayment adjustments
  • Ability to customize forms, fields, lists, records
  • saved searches
  • user interface
  • Integration with other systems
  • integration with data warehouses
  • reporting
  • We have been able to create an automated commissions process using custom records and scripting that fits our commission polices
  • We have been able to customize a process to automatically adjust overpayments and underpayments. This has reduce the amount of time that an AR clerk must spend making these adjustments
  • We have built a custom billing process to pull in usage data and create invoices. This has reduced the amount of time the billing team has spent on the billing process

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NetSuite ERP go as expected?

I wasn't involved with the implementation phase

Would you buy NetSuite ERP again?

Yes

I think there are certain areas of improvement. I think it is moving in the right direction
we do not use NetSuite ERP Support - we use a partner
It works great for businesses that are growing and outgrowing Quickbooks and Quicken. In my opinion, it is too expensive for smaller businesses that could benefit with the functionality but cannot afford it