My experience with NetSuite ERP as a Chief Accounting Officer.
November 18, 2025

My experience with NetSuite ERP as a Chief Accounting Officer.

Sana Chaaben | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • NetSuite CRM
  • SuiteCommerce
  • E-Commerce

Overall Satisfaction with NetSuite ERP

I interact with NetSuite ERP software every day in our company as the Chief Accounting Officer. The product provides us with very efficient features and tools for financial management,project accounting, inventory control and CRM. It is a multi currency and multi language enabled enterprise resource planning software. Use of the product has made it possible for us to swiftly address ERP related challenges by automating all complex processes. The product is very flexible when it comes to handling of inventories and payments processing.

Pros

  • The software has a clean user interface making it simple to configure.
  • NetSuite ERP is cloud based and easy to access.
  • Availability of excellent integration features and ease in customization.
  • NetSuite ERP community support services are excellent.

Cons

  • Lengthy implementation process.
  • Unplanned upgrades that interrupt implementation of the software.
  • Some modules of the software are very clunky.
  • NetSuite ERP has helped us solve the issue of time consuming and disorganised accounting processes in our organisation by providing us with simple and effective ways of managing invoices,expenses and payments processing.
  • The product has enabled us to conduct real-time expenses tracking and simply all our tax processes.
  • Introduction of the software in our organisation has simplified financial management tasks and ensured efficiency in decisions making.
UI of the software is very responsive and ensures better user experience.
NetSuite ERP software us a go to tool for all day to day enterprise resource planning activities.
Availability of responsive and helpful customer support services providers.
The product is highly intuitive and user friendly.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

The product is very easy to understand and use.
Effectiveness of the software time and expense tracking.
Availability of quality customer support services.
NetSuite ERP is incredibly user-friendly
Seamless integration of the product with payment gateways.
User interface of the product is clean and customizable.

NetSuite ERP Feature Ratings

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