Single source of truth

NR is used as a monitoring and optimisation tool at our organisation. It integrates with several of our key other services such as AWS and helps development and support teams keep on top of their applications through the monitoring options and alerting / notification features. Lots of great visualisation options and customisation abilities to make it fit exactly what you do at your company. It helps us reduce MTTR and often catch issues before they become incidents which is very valuable for a company like ours when any amount of downtime can have a big knock on effect to our customers.

New Relic has really helped in our monitoring. Being able to see exactly how our different apps are doing – whether they're public, private, or a mix of both – in real time. It's kind of like having a backstage pass to what's happening under the hood. When things slow down, the team head straight to New Relic. It's become our first spot to figure out what's causing issues and give our users smooth sailing. This tool has made us work smarter and iron out kinks faster. Overall its another useful tool that helps us ensure everything is running and our users are happy.

New Relic's way of keeping an eye on things has made a recent app move to the cloud smoother. We used it before, during, and after – covering all bases. It helped us spot issues early on, which was a relief. Plus, once we were in the cloud, it showed us what's what, so we adjusted things quicker. Its also useful to kept tabs on our spending, so we can cut some costs. It's another helpful tool which we used through the move and helped us avoid the usual fuss. NR helped to make the cloud shift a little less of a hassle.

We haven't had a huge change in how devops use NR - but it is another useful tool and will hopefully continue to be useful going forward as it becomes our single source of truth