New Relic Insights is must-have for small technology teams running their website in-house
Updated May 28, 2019

New Relic Insights is must-have for small technology teams running their website in-house

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

New Relic Insights is used by my organization's technology and web development team. It is used to monitor website uptime, troubleshoot site outages, and track code deployments. New Relic also monitors website and database speeds and provides an "Apdex" score, which tells the team how many users are having a smooth experience on our website.
  • Monitoring of web transaction times -- New Relic does a great job of showing us how quickly our site is loading and what processes are slowing it down. It breaks site speed into several categories, such as querying, back-end code, caching, etc., which allows us to more easily improve site speed.
  • Alerts -- New Relic sends alerts whenever the site goes down or site speed drops below a particular threshold. This is very helpful in minimizing downtime.
  • Error analytics -- with the New Relic pro plan, you can quickly and graphically identify any site errors that may cause lags or downtime.
  • User interface -- the interface is too complicated for non-technical users to operate. Only those experienced in server management and code will benefit from the product.
  • Pricing -- there's a free plan, but to get most of the features, it will cost you.
  • Positive -- New Relic has saved us countless debugging hours by doing the heavy lifting for us
  • Positive -- New Relic offers a non-profit discount, so be sure to take advantage of that
  • Positive -- New Relic quickly alerts us when the site is down, allowing us to efficiently troubleshoot and maximize uptime
In our organization, we use New Relic to monitor website app performance. It has impacted the organization by providing real-time analytics and metrics for new website features, allowing us to measure success and failure after development rollout.

New Relic has also allowed us to more quickly identify website bugs by showing the method calls and dependencies that may be slowing the website down. These features work on desktop, tablet, and mobile.
New Relic Insights is well suited for smaller web development teams who do not have the resources to hire a dedicated web server manager. It is also great for teams who deploy code often and need a debugging and monitoring tool. New Relic can save valuable troubleshooting time and frustration by providing excellent insights at all times.

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