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Nexthink--a paradigm shift
March 29, 2022

Nexthink--a paradigm shift

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nexthink

Nexthink has been brought into Mondelez as we move towards end user experience being the focus of our IT business. We use Nexthink to really find the problems that cause the most amount of pain for our end users & work to resolve those issues. We have been impressed so far with the depth of ability to the product to help us with that task.
  • Digital Experience
  • Employee sentiment
  • Assist root cause analysis
  • Multiple CPU tracking
  • Virtual Machine metrics
  • Pop up customisation
  • Employee Sentiment
  • Employee engagement dashboard
  • Root cause analysis
  • Employee engagement
  • Assist with employee retention
  • Empowering employees with a voice
Nexthink is on the bleeding edge of employee feedback, which allows you to focus on the highest priorities, that in turn enables delivery of the best digital experience.

Do you think Nexthink delivers good value for the price?

Yes

Are you happy with Nexthink's feature set?

Yes

Did Nexthink live up to sales and marketing promises?

Yes

Did implementation of Nexthink go as expected?

I wasn't involved with the implementation phase

Would you buy Nexthink again?

Yes

Nexthink is able to provide insights that go beyond vendor specific dashboards i.e. Microsoft, VMWare, Adobe - detail that covers the experience, not the product. The approach that Nexthink is taking towards including collaboration tools is exciting too as these are tools that deeply embedded into the Enterprise scale, working life. To be able to have access to this will certainly enable that deeper experience improvement.