Nextiva for Small Businesses
December 05, 2023
Nextiva for Small Businesses
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
I am a small business owner, and require a phone service for communicating with clients and contacting vendors. I was looking for a soft phone option and the initial company I was looking at had a complicated verification process. Nextiva had a simple verification process that alleviated my concerns, and allows me to have a softphone option for when I am in the field, and a physical phone for my office. Nextiva was also able to find an affordable billing option that fits my company's budget.
- User Interface
- Call Quality
- CRM
- Phone app automatically connecting to Bluetooth.
- I have not performed an ROI.
They have a better verification process for the use of SMS. The initial phone company required a picture of my driver's license and a portrait of my face in order to verify my identity. However, Nextiva was able to perform the same verification process using my business's EIN. This made the process much easier
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes