We Saved alot of money with Nextiva!
April 25, 2024

We Saved alot of money with Nextiva!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

We recently switched from a Frontier PRI - T1 to Nextiva, they were great to work with, didn't need to sign a contract and helped us all along the way to get everything converted over to their system. We were stuck in a Frontier protected territory so had very limited options and the only solution that made sense was VOIP and after comparing VOIP providers we settled on Nextiva Business Phone Service and have been happy since.
  • Explained how the transfer process works first
  • worked with us to get our numbers ported over from Frontier
  • System was easy to use and modify as we made changes after setup
  • the lack of contracts is what put us over the top with Nextiva
  • The only issue we had was once we decided on Nextive it took a few weeks to get our numbers ported over
  • We were able to move from a PRI -T1 costing close to $900 a month to under $150 a month for the same coverage and keeping our direct lines along with porting other office lines in.
We were able to move from a PRI -T1 costing close to $900 a month to under $150 a month for the same coverage and keeping our direct lines along with porting other office lines in.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

We are now able to give our superintendents in the field their own VOIP phone to carry with them from jobsite to jobsite leaving us able to easily contact and transfer calls directly to that jobsite.

Nextiva Feature Ratings

User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Audio conferencing
10
Mobile app for iOS
10