Easy and simplified
June 03, 2021
Easy and simplified
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
The NICE CXone (formerly NICE inContact) is used by the entire company, where we make calls and check the work schedule.
- It is easy to use
- Has no problems as a dead system
- Your appearance is pleasant
- When the connection is made, the sound of disconnection is unpleasant
- Simplify the way you make calls
- Simplify my scale area
- In this case I cannot give an opinion due to my hierarchy
- How I would use it I believe to be efficient and economical
- Few points to improve more operational than in general
For being just a user, I believe that the company [made] my view [...] very practical<.
Not Sure