Item: Nintex
Rating: 9
Author: Susan Jacobs

Overall Satisfaction with Nintex Process Platform

Use Cases and Deployment Scope

We use this platform for internal digital forms and workflows. We have converted from very paper-based manual processes. The idea is to build the capability internally and empower teams to automate and build their own forms and workflows. We have started with Promapp as our documentation tool which is easy and intuitive for users.

Pros and Cons

Pros

Workflow
Drag and drop design
Templates

Cons

Reporting functionality
Smarter forms for better customer experience
Look and feel of the forms

Return on Investment

Time saver
Reduced time in worklfow - replacing paper forms and emails
Reduction in printing

Usability

Easy to use but still need more training in some areas for nontechnical people. There is a lot of information to work through, maybe structured training sessions are needed so users understand the full benefit. This applies mainly to non-IT staff.

Integrations

We have not integrated yet

N/A currently but looking to do this in the near future

Alternatives Considered

N/A

Key Insights

Do you think Nintex delivers good value for the price?

Yes

Are you happy with Nintex's feature set?

Yes

Did Nintex live up to sales and marketing promises?

Yes

Did implementation of Nintex go as expected?

Yes

Would you buy Nintex again?

Yes

Other Software Used

monday.com, Nintex Promapp®, Esker

Likelihood to Recommend

Easy to use, not IT heavy. Easily deployed. Once our processes are documented, we will move to use the automation capability to build forms and workflows. Once your processes are documented the next step is fairly easy!

Nintex Feature Ratings

Comments

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Automate and get some time back!

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