Item: Nintex Process Platform
Rating: 10
Author: Ian Mack

Use Cases and Deployment Scope

Currently I use Nintex Workflow Cloud (NWC) for our IT Security Risk Assessments and processes. This includes the intake of all Risk Assessments, from the initial request, Vendor questionnaire, internal Point of Contact questionnaire, through to the IT Security review portion and production of the RA Report. This has allowed us to keep track of where each review currently is within the process. Having this has also allowed us to connect to other solutions, such as SmartSheets, and move/post information within both solutions allowing us to create Dashboards and the like. This has greatly reduced our turnaround time for these and kept everyone in the loop throughout the process.

Pros and Cons

Connect to other solution we already had in house such as SharePoint, SmartSheets and Fusion (Salesforce platform).
Allow you to track and follow each step within a workflow.
Easily create workflows with a drag and drop interface that anyone can use.

When they update the solution, they could do a better job ensuring that it will not interfere with current builds.
How NWC handles NULL values
Continuity between connectors with other solutions. Some are very in-depth but other are extremely basic.

Return on Investment

It has cut down on the repeated emails
Allowed us to have and use data for Dashboards that Leadership and see.
Kept a clear vision for our end users to be connected throughout the process.

Usability

Simply put, you do not need to be in IT to use this solution. If you can write down on a pice of paper a process that you are currently doing, say via email, word document, or bounce data between systems manually, you can and probably should look into using Nintex.

Integrations

Currently we use SmartSheets, Fusion (Salesforce), and to a lesser degree SharePoint. SmartSheets and Nintex go perfectly hand in hand. Any deficiencies that Nintex Workflow Cloud has (ie retaining data once the workflow has moved forward), SmartSheets does a great job covering and vice versa. Nintex can also connect to any Salesforce based solution and we use Fusion.

One of the biggest wins recently has been the ability to combine SmartSheets and Nintex Workflow Cloud to allow our Leadership Team and other end users in to see each step of the process in a dashboard. This has allowed ones a direct place to go to see where their solution is and what is needed to move forward.

Key Insights

Do you think Nintex Process Platform delivers good value for the price?

Yes

Are you happy with Nintex Process Platform's feature set?

Yes

Did Nintex Process Platform live up to sales and marketing promises?

Yes

Did implementation of Nintex Process Platform go as expected?

Yes

Would you buy Nintex Process Platform again?

Yes

Other Software Used

Smartsheet

Likelihood to Recommend

If you have any process that you do routinely that follow the same basic steps, you can and should use Nintex Process Platform. It really helps you flush out processes, even ones you have had for years. Doing this allows you to streamline those processes and free your time up. It can save your Inbox as well by allowing direct communication to clients or co-workers, without the back and forth or repeats of the same email.

No more losing a process just because someone leaves

Software Version

Overall Satisfaction with Nintex Process Platform